ServerTastic Blog

Updates from the world of ServerTastic

What our customers think about our support

Supportstats

If you have contacted ServerTastic anytime within the last few months you have probably received a request to rate the support you have received as Good or Bad. We do not do star ratings like 1-5 becuase the figures are generally meaningless. Is a 3 star rating Good or Bad?

So the basic question is Good or Bad? This lets us know if your questions are being answered correctly and if you are happy. We now publish the results of this data on our support pages. The above is a screenshot taken today. However the results shown on our support site is live data based on the last 100 ratings.

Some of you who run support desks will know it is difficult to please every person but we do our best!

Check out our live ratings and the Support Forum.