Check SSL Certificates for the Vulnerable MD5 Algorithm

From 30th June 2011 Firefox will stop accepting SSL certificates using the MD5 hash. Since January 2009 all SSL certificates purchased from ServerTastic have stopped using the MD5 algorithm. However certificates purchased before this time may still be using MD5.

To check if your SSL certificate is using the MD5 algorithm use the tool below provided by SSLShopper.

Check SSL Certificates for the Vulnerable MD5 Algorithm

If your certificate is affected and it was issued by either RapidSSL, Geotrust, VeriSign or Thawte then you can use the link below to re-issue the certificate free of charge.

Re-issue SSL Certificate

If you have any queries about the MD5 algorithm please see our Support Desk.

Filed under  //  Geotrust   SSL   VeriSign   md5   rapidssl   thawte   vulnerabilities  
Posted by Andy Gambles 

SSL Renewal Tips

Here are a few tips to ensure renewing your SSL certificate runs smoothly.

Generate a new CSR
When it comes time to renew generate a new CSR for your SSL certificate. Do not use an existing CSR you may have had from last year. This may not meet the new minimum key size requirements and may have expired.

Ensure you have access to your web server/control panel
When you renew your SSL certificate you still have to generate a new CSR and install a new certificate. The renewal process does not just add extra time to your existing certificate. 

Use the same Common Name
To avoid losing any remaining time on your existing SSL certificate the common name in your new CSR must exactly match the existing common name. If the common name is different it will be classed as a new order and not a renewal.

www.servertastic.com is not the same as servertastic.com

Renew more than 30 days before expiry
You can renew an SSL certificate up to 90 days before expiry. Any time you have remaining on your existing SSL certificate is added to your new certificate (up to a max of 90 days). Therefore DO NOT leave your renewal until the day before expiry. There may be a delay in issuance or a problem with your order. As a result your existing certificate may expire before your new one is issued. I recommend renewing at least 30 days before expiry. If you have an Extended Validation certificate then increase this to 60 days for additional safety.

Make sure your whois information is accurate
Accurate whois information allows for the approver email to be delivered quicker. It also allows for the domain ownership of Extended Validation certificates to be completed.

Generate your certificate with a minimum 2048 bit keysize
All SSL certificates now require a 2048bit keysize. Smaller than this and your order will not be processed. Check any legacy systems support key sizes this big.

Check your system supports intermediate certificates
All SSL certificates are now issued with an Intermediate CA. Check your web server or application can support an intermediate CA. Some legacy systems may need updating.

Use the SSL Installation Checker
Once installed use the SSL Installation Checker to verify your certificate is working correctly.

Renew with ServerTastic
You can renew your RapidSSL, Thawte, VeriSign or Geotrust certificate with ServerTastic even if you did not buy it from us originally. 

More Tips?
If you have any other renewal tips let us know!

Filed under  //  Geotrust   SSL   VeriSign   rapidssl   ssl-renewal   thawte  
Posted by Andy Gambles 

Fraudulent Comodo SSL Certificates Issued

This week Mozilla, Microsoft and Google all updated their browser blacklists to include a list of fraudulent SSL certificates issued for the following URLs:

mail.google.com
www.google.com
login.live.com
addons.mozilla.org
login.skype.com
login.yahoo.com

These SSL certificates were issued by a Registration Authority (RA) affiliated with (and trusted by) Comodo, which claims that access to the RA was compromised and a user account was breached. They claim that this RA account was fraudulently used to issue 9 SSL certificates for the URLs above. They also claim that the attack originated from Iran.

Although these fraudulent certificates were revoked, many end users were still exposed to risk. Why? Because the technology that make sure revoked certificates are not mistakenly validated are either turned-off or entirely missing in some users' browsers. Even if the technology (called OCSP, for "online certificate status protocol") was present and enabled, a simple timing-out of a browser revocation query can cause some browsers to accept certificates as if they had been checked - when they have not. As a final line of defense in such a scenario, the big browser providers released blacklist updates this week which specifically identify the fraudulent SSL certificates by their serial numbers.

Symantec advises the following:
1. Upgrade to the latest version of your browser of choice
2. Turn on OCSP checking in your browser settings
3. Choose EV SSL (the SSL that turns the browser address bar green

Upgrade your Browser and Enable OCSP
Symantec strongly recommends that users upgrade to the latest version of their browser and that they deliberately check whether OCSP checking is actually enabled in their browser settings.

For example: in Firefox users can find this setting under "Tools -> Options -> Advanced -> Encryption -> Validation". In Firefox, users also must check both "Use the OCSP to confirm the current validity of certificates" AND "When an OCSP server connection fails, treat the certificate as invalid".

If the latest version of your browser does not support OCSP, Symantec suggests you switch to a browser which does.

What is OCSP?
OCSP is one of two technologies currently used by browsers to double check that digital certificates have not been revoked when validating a certificate. Historically, browsers downloaded certificate revocation lists (CRLs) to check the validity of a certificate. Since these CRLs could get large and browsing performance could suffer the industry created OCSP, which performs a similar function to a CRL but is far more efficient. With OCSP, a simple query about the specific certificate is performed, rather than the download of a potentially large list.

Each Certificate Authority (CA), such as VeriSign or Comodo, is responsible for maintaining its own revocation list and for processing OCSP requests. The effectiveness of OCSP depends on a reliable and robust CA infrastructure because the number of OCSP queries continues to grow as Internet usage continues to grow. A weak or slow OCSP infrastructure can lead to OCSP queries "timing out" due to delays. Some browsers will mistakenly consider a "time out" to be as good as a passed revocation check. Symantec takes this requirement very seriously and has invested in an industrial-class, scalable infrastructure to ensure reliable OCSP checking. Recently VeriSign field 3 billion OCSP queries in a single day, representing an average of over 34,700 online validations per second.

Can you trust SSL?
The encryption protection offered by SSL is trusted and proven - as long as the private key and the root infrastructure have not been compromised.

However, SSL provided by an independent CA is also intended to authenticate that the requestor of the certificate actually has the right to hold that certificate. More specifically that this person either directly holds the right to the domain or is actually an authorized member of the organization named in that certificate. Clearly the SSL certificates blacklisted this week were not issued to individuals or organizations whose identity and rights to those domains had been authenticated properly - or at all.

The trustworthiness of an SSL certificate depends on the strength of the authentication that has been performed. There are a number of methods for authenticating SSL certificates and the reliability of these methods varies widely.

Symantec maintains high authentication standards for every SSL certificate issued under its flagship VeriSign brand. The requesting organization's identity must be verified before it can receive a VeriSign SSL certificate.

What is EV SSL?
The most trustworthy SSL certificate is Extended Validation SSL. Symantec recommends EV SSL to all customers because it is nearly impossible for an EV SSL to be issued to a fraudulent recipient, and it cannot be issued instantly without "hands-on" validation from the CA.

The CA/Browser Forum (a consortium of CAs and browser providers) created the EV SSL standard in 2007 as an alternative to weakening SSL authentication practices used by some CAs. Strong authentication is central to EV SSL - a requester must pass a stringent, standardized set of identity validation procedures in order to be issued an EV SSL certificate. These procedures include authentication of a web site's identity, authentication of the organization named by the site, and specifically authentication that the person requesting the certificate actually has management authority for that site.

VeriSign was the first CA to offer EV SSL and remains the market leading provider of EV SSL certificates according to Netcraft in their most recent March 2011 SSL report.

In Closing
The disclosures this week are a reminder of how important it is that CAs maintain strong authentication and security practices as well as the importance of a scalable, resilient and heavily adopted revocation checking system. Symantec leads the industry in all facets of the solution to today's events, including EV SSL market share leadership, the best SSL verification and authentication practices in the industry and an OCSP responder already proven capable of handling 3 billion queries per day.

Filed under  //  Geotrust   SSL   VeriSign   ca   comodo   fraud   rapidssl   security   thawte  
Posted by Andy Gambles 

SSL Installation Checker

The SSL Installation Checker is now available on the ServerTastic Support website.

You can use the installation checker to verify your SSL installation for RapidSSL, Geotrust, Thawte and VeriSign certificates. This is advisable everytime you install your SSL certificate to ensure maximum compatibility with browsers and devices.

The checker uses Java technology which must be installed on your system to function.

Filed under  //  Geotrust   VeriSign   installation   rapidssl   support   thawte  
Posted by Andy Gambles 

Thawte SSL Web Server EV and Wildcard now at ServerTastic

Thawte_logo1
We have a couple of new additions to the thawte range available from ServerTastic.

SSL Web Server with EV - From $415.50 year

  • Up to 256-bit encryption
  • Browser ubiquety of over 99%.
  • Certificate includes identity verification and includes your company details.
  • The thawte site seal is included.
  • Ability to re-issue the certificate an unlimited number of times up to the expiry date.
  • Free technical support available directly from thawte.
  • Support for IDNS character sets.
  • Fully integrated with the Online Certificate Status Protocol.
  • Extended Validation with green address bar technology

SSL Web Server Wildcard - From $446.50 year

  • Up to 256-bit encryption
  • Browser ubiquety of over 99%.
  • Certificate includes identity verification and includes your company details.
  • The thawte site seal is included.
  • Ability to re-issue the certificate an unlimited number of times up to the expiry date.
  • Free technical support available directly from thawte.
  • Support for IDNS character sets.
  • Fully integrated with the Online Certificate Status Protocol.
  • Secures unlimited sub-domains on a server

 

Filed under  //  EV   SSL   SSL Web Server   thawte   wildcard  
Posted by Andy Gambles 

Reminder: SSL invites now expire after 365 days

This is both a reminder and clarification of my earlier Important SSL Updates post.

When you place an order with ServerTastic for an SSL certificate we send an invite URL by email. This URL allows you to complete your SSL enrolment directly with the relevant Certificate Authority. Some of you pass this URL on to your customers for them to complete the order.

All invite URL's now expire 365 days after they were issued. There will be NO REFUNDS OR REPLACEMENTS for expired invite URL's

This also applies to bulk purchases. If you purchase 10 x RapidSSL certificates (which are currently on offer at $10 a year) then all 10 invite URL's will expire 365 days after purchase.

(There is one exception to this rule. Any invite URL's issued after 1 January 2008 but before 23 July 2010 will be replaced if they have expired but not been used. This exception will continue until 14 September 2011.)

This DOES NOT mean your SSL certificate will expire after 365 days. Your SSL certificate will be valid for the full period that you purchased. The certificate validity will also commence on the day you complete the enrolment not the day you purchase the certificate.

For example: You purchase a 2 year certificate. You use the invite URL 30 days later. The certificate is sent to you that day. The certificate will still be valid for 730 days.

If you have any questions or comments please let us know.

Filed under  //  Geotrust   SSL   VeriSign   rapidssl   thawte  
Posted by Andy Gambles 

Important SSL Changes

There have been some significant changes to the SSL certificates supplied via ServerTastic. The most important point to make is that these changes do not affect any certificates already issued and installed.

SSL invite URLs
All invite URLs issued from today now have a validity of 365 days from purchase. This means you must use the invite URL to generate your SSL certificate within 365 days of placing your order. This also applies to bulk purchases. Failure to use the invite URL within 365 days will result in the invite expiring and becoming invalid. No refunds or replacements will be issued for expired invite URLs.

Geotrust certificates now use intermediate
Geotrust certificates such as the QuickSSL Premium used to be issued from a root CA certificate. This meant that when installing your certificate there was no additional "CA Bundle" to install. However Geotrust certificates issued from today will require an intermediate certificate. This intermediate certificate will be supplied with your certificate during purchase.

The installation process may have changed slightly depending on the certificate and server OS. Please make sure you read the fulfilment email completely before commencing installation.

2048Bit minimum key size
From 2013 all SSL certificates must have a minimum 2048bit key size. Therefore if you order a certificate that extends beyond this then the CSR must be generated with a key size of at least 2048bit. You can order certificates using a smaller key size that expire before this date however you will receive a warning during the order process.

Root migration
Many SSL certificates are being migrated to alternative root certificates with a minimum 2048bit key size. This does not affect any existing SSL certificates. However re-issues and new certificates will be issued from the new root. There is no action required by customers during the root migration.

PKCS7 downloads
Certificates can now be downloaded as PKCS7 (which will include the intermediate CA) from the SSL control panel

Plesk/Apache bundle downloads
Certificates can now be downloaded as Plesk/Apache bundles from the SSL control panel

RapidSSL Certificates
RapidSSL and RapidSSL wildcard certificates will continue to be issued from a root certificate until 23 September 2010. 

Questions
If you have any questions/concerns about these changes please let us know in the comments or contact us

Filed under  //  Geotrust   QuickSSL Premium   SSL   rapidssl   thawte  
Posted by Andy Gambles 

New SSL Wizard Launched

Ssl-wizard
The new SSL Wizard has just been enabled on ServerTastic. The wizard is designed to help you with a number of SSL related tasks including, renewing your SSL, requesting a re-issue, resending your approver email and of course helping you find the best SSL for your requirements.

Please give it a try and let us know your comments. (You can also provide feedback via FaceBook, Twitter and LinkedIn).

Filed under  //  Geotrust   SSL   ServerTastic   VeriSign   rapidssl   thawte  
Posted by Andy Gambles 

Manage Your SSL Certificate Orders

Customers purchasing their RapidSSL, Geotrust, thawte or Verisign SSL certificate from ServerTastic are now able to manage their SSL certificate orders and perform the following actions:

  • Resend approver emails
  • Resend fulfilment emails
  • Re-issue certificates (where purchase allows)
  • Revoke certificates
  • Check status and view comments for org validated and EV certificate orders in process
How cool is that! You no longer need to raise a support ticket to perform any of these actions - you can do them yourself.

"I have heard enough how do I do this?" I hear you all cry. Simply visit the relevant URL below (you can bookmark it) and complete the form. You will require to know the SSL domain, the admin email contact (which you will also require access to) and the captcha.

You will then be shown your order for verification. Click "Select" next to the correct order and then submit to confirm your email address. An email will be sent to the admin contact email address which will contain a unique URL allowing instant access to your order. It sounds a lot more complicated than it actually is. I simply suggest you give it a try!

End User Order Management
RapidSSL and Geotrust branded order management: Click Here
thawte branded order management: Click Here
VeriSign branded order management: Click Here

SSL Certificate Resellers
You can also provide these links to your customer. They are not branded by ServerTastic in anyway so the customer will never know (if that is what you want).

Filed under  //  Geotrust   SSL   ServerTastic   VeriSign   rapidssl   thawte  
Posted by Andy Gambles 

thawte Trusted Site Seal Update Required

Thawte-ssl-digital-certificate

thawte will be upgrading the site seal servers on 15 October 2009 19 October 2009. After the upgrade any site using the thawte Trusted Site Seal will need to perform an update.

This update applies to ServerTastic customers using SSL123, SSL Web Server and SGC Supercert certificates.

This update must be completed before 18 November 2009 when the existing site seal infrastructure will be disabled.

ServerTastic recommends users re-install the site seal as soon as possible after 15 October 2009 19 October 2009. Details of how to install the thawte Trusted Site Seal are available here.

Filed under  //  SGC Supercert   SSL   SSL Web Server   SSL123   ServerTastic   Site Seal   thawte  
Posted by Andy Gambles