SmarterMail 9.x Released

SmarterTools have released the latest incarnation of SmarterMail 9.x

New Features include:

  • Support for Exchange Web Services, a newer data synchronization protocol that will eventually replace the outdated MAPI protocol. Available as an optional add-on at the server level, Exchange Web Services seamlessly syncs SmarterMail messages, contacts, calendars and tasks to third-party email clients like Microsoft Outlook 2011 for Mac, Outlook 2012 for Windows and Apple Mail on Snow Leopard and Lion.
  • Mobile enhancements for accessing the Web interface from any tablet computer. Page speed is significantly increased and all features of SmarterMail are fully compatible with touch screens, so users can access their messages, contacts, calendars, tasks and notes from anywhere on an Apple, Android or Windows tablet.
  • Instant messaging, that allows users to chat with other users on the same domain. Whether they use webmail or another XMPP-supported IM client to communicate, a user's chat history is archived and searchable, so it complies with Sarbanes-Oxley, HIPAA and other regulatory requirements.
  • Several administrative enhancements like validation of a user's "From" address against their SMTP authentication credentials, outgoing spam quarantine that allows administrators to investigate why certain messages are blocked and make appropriate adjustments, if necessary and an outgoing virus quarantine.

SmarterMail 9.x is a free upgrade for all customers with existing Upgrade Protection.

Upgrade Protection and SmarterMail 9.x are available from ServerTastic for 10% discount.

 

Filed under  //  smartermail   smartertools  
Posted by Andy Gambles 

Promotion: Commtouch and ActiveSync Free with all SmarterMail Enterprise Purchases

The holiday season is fast approaching. To celebrate ServerTastic has teamed up with SmarterTools to bring you an amazing offer worth up to $1,900.

From now until 5 January 2012 purchase SmarterMail Enterprise and receive all the premium add-ons for FREE:

  • Microsoft Exchange ActiveSync (up to 100 Mailboxes)
    Up to $499 value 
  • Commtouch Zero-hour Antivirus
    Up to $699 value 
  • Commtouch Premium Antispam
    Up to $699 value

This promotion has also been extended to any customers upgrading from SmarterMail Professional to Enterprise (provided you have a current Upgrade Protection plan in place).

To take advantage of this promotion simply make a qualifying purchase from ServerTastic (you do not need to put the add-ons in your basket) and we will then manually assign the add-ons to your key.

This promotion is runnign until 5 January 2012. However we only have a limited number of promotional units available and therefore the promotion will expire once these have been depleted.

Does the promotion include SmarterMail 9.x?
Yes. All new purchases include 12 months of upgrade protection.

What is Exchange ActiveSync?
Push technology for instant, two-way synching of calendars, contacts, tasks and notes and allows users to access their mailboxes from anywhere using any mobile device, such as the Apple iPhone or iPad, Android tablet or smartphone and Windows Phones.

What is Commtouch Premium Antispam?
Using a patented Recurrent Pattern Detection system, Commtouch Premium Antispam actively analyzes large volumes of Internet traffic in real time, recognizing and protecting your mail servers against new spam threats the moment they emerge and taking your spam protection to over 99%. 

What is Commtouch Zero-hour Antivirus?
Commtouch Zero-hour Antivirus offers a new level of security for mail servers by actively scanning the Internet and identifying malware outbreaks as soon as they emerge, thereby providing proactive virus blocking that is effective, immediate and signature-independent. 

Can I upgrade from Professional to Enterprise and receive free add-ons?
Yes you can. However the add-ons will only be valid up to your current upgrade protection expiry. If you upgrade from Pro to Ent and do not have any upgrade protection in place the add-ons will not be included.

How many ActiveSync mailboxes are included?
100 Activesync mailboxes are included in the promotion. If you require more you can purchase extra once they have been assigned.

Are the add-ons included with upgrade protection renewals?
The promotion does not include upgrade protection renewals or re-instatement. You may get better value for money purchasing a new key instead.

I have an old Professional key with no upgrade protection can I get the add-ons?
You will need to first re-instate the upgrade protection and then purchase and upgrade to Enterprise. We will assign the add-ons during the Enterprise upgrade.

I have SmarterMail Professional with more than 60 days of Upgrade Protection remaining can I get the free add-ons?
If you upgrade your key to Enterprise then you will receive the add-ons for no extra charge. However the add-ons will only be valid up to the end of your upgrade protection. When you renew your upgrade protection you will also have to renew the add-ons if you want to maintain them.

Why are the add-ons only available for SmarterMail Enterprise?
The cost of licencing the add-ons from Commtouch and Microsoft means they can only be supplied with the Enterprise version.

What happens when my upgrade protection expires?
The add-ons will also expire at the same time as your upgrade protection. You must renew your upgrade protection AND the add-ons you want to maintain.

How long are the add-ons valid?
The add-ons are valid until your upgrade protection expires (12 months for new purchases). After this time you will have to purchase a renewal of add-ons you want to maintain. 

Can I get the add-ons without upgrade protection?
No. The add-ons can only be supplied if your key has current upgrade protection.

When does the promotion end?
It ends on 5 January 2012 or once all promotional units have been depleted. Whichever comes first.

Purchase Links

More Questions?
Please comment below if you have any further queries.

 

 

Filed under  //  Promotions   activesync   commtouch   smartermail   smartertools  
Posted by Andy Gambles 

SmarterMail 9.x Beta Available Now!

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The BETA for SmarterMail 9.x has arrived. If you’re interested in getting your hands on the BETA, please visit the SmarterMail 9.x BETA forum.

Customers with active upgrade protection will receive SmarterMail 9.x for no extra charge. If your upgrade protection is expired or expiring in the next 60 days you can purchase from ServerTastic at a 10% discount. SmarterMail Upgrade Protection.

Filed under  //  smartermail   smartertools  
Posted by Andy Gambles 

SmarterTrack 7.3.4282 Released

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SmarterTools announces the release of SmarterTrack 7.3.4282, which is available as a FREE minor version upgrade to all SmarterTrack customers with current upgrade protection.

A complete listing of the new features and improvements is available on the SmarterTrack 7.x Release Notes page. To access this latest version, visit the SmarterTrack Download page. For upgrade instructions, please refer to the KB article How To - Upgrade SmarterTrack.

Filed under  //  smartertools   smartertrack  
Posted by Andy Gambles 

Is your SmarterMail feeling it's age? Special promotion for Pre 7.x Customers

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Did you know that recent changes to Firefox break several features found in older versions of SmarterMail, particularly versions 6.x and older? This is why it is important to keep your software's upgrade protection up-to-date.

At ServerTastic we provide SmarterMail Upgrade Protection at 10% off the standard price.

But if your upgrade protection has expired the cost of re-instatement is normally 15% off the standard full price.

ServerTastic is able to offer a special promotion to all customers with SmarterMail v6.x or earlier. Instead of the normal 15% off the full price we can offer re-instatement at 30% off the full price. But then you also get our normal 10% discount on top of this!

This means you can re-instate your upgrade protection for a total discount of 40% off the standard full price.

Not only will you then be able to upgrde to 8.x but you will also receive the upgrade to SmarterMail 9.x free of charge.

This promotion only applies to SmarterMail v6.x or earlier without existing upgrade protection. You must email [email protected] with your existing key so we can check eligability and provide purchase information.

Promotion expires on 28th September 2011

 

Filed under  //  Promotions   smartermail   smartertools   upgrades  
Posted by Andy Gambles 

What’s New in SmarterMail 9.x

SmarterMail 9 is on the horizon and we’re so excited about the features in it that we’re breaking from tradition and doing something a bit out of the ordinary.

Our normal course of action when we approach betas of a new product is as follows:

  1. Tim, SmarterTools’ CEO, becomes a bit more active in our public forums, dropping hints here and there about new features when we finalize them.
  2. We create a Beta Buzz Page that gives more details of the new features as well as formally announces the open beta.
  3. We create specific forums for beta participants to post bugs, impressions and discuss the new features and the product in general.

This time, however, I wanted to tease the new features ahead of time – transparently and a bit more openly. After all, as we bring SmarterMail new features and evolve the product, I felt it was time we also evolved how we communicate with customers. Thankfully, Tim agreed.

For more information about the upcoming 9.x version click the link above.

If your SmarterMail Upgrade Protection is coming up for renewal in the next 60 days you can renew with ServerTastic at a 10% discount and get 9.x for no additional charge when it is released.

Filed under  //  smartermail   smartertools  
Posted by Andy Gambles 

SmarterTrack 7.x Released - 10% Discount on ServerTastic

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SmarterTrack 7.x has been release by SmarterTools.

SmarterTrack help desk integrates multiple customer service solutions into a single application. Features include:

  • A world-class ticket solution
  • Live chat
  • A self-service Web portal
  • Call logs and VoIP integration
  • Who's On visitor monitoring
  • A task management system
  • Time logs
  • Self-help resources: knowledge base, news items, etc.
  • Multiple brand support
  • An integrated survey system
  • More than 70 summary and trend reports

SmarterTrack is available from ServerTastic at a 10% discount.

If you already use SmarterTrack and have existing Upgrade Protection then you can upgrade to the latest version for no extra charge. If your upgrade protection is due to expire in the next 60 days you can renew now at the discounted pricing (Choose the RENEW option) and your upgrade protection will be extended.

Customers without Upgrade Protection can purchase at a 10% discount from ServerTastic (You must purchase the EXPIRED option).

Filed under  //  smartertools   smartertrack  
Posted by Andy Gambles 

SmarterTrack 7.x BETA: Your Truly Mobile Help Desk

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SmarterTools have released the BETA of SmarterTrack 7.x

For more details check out the SmarterTrack Beta Page

SmarterTrack and Upgrade Protection is available from ServerTastic at a 10% discount.

Filed under  //  smartertools   smartertrack  
Posted by Andy Gambles 

SmarterMail 8.x Now Available

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SmarterMail delivers Exchange-level email server software features for a fraction of the cost. With lower hardware requirements, superior stability and reduced maintenance costs, SmarterMail has significantly lower Total Cost of Ownership (TCO) and is the best-in-class Microsoft Exchange alternative for businesses and hosting companies.

Filed under  //  smartermail   smartertools  
Posted by Andy Gambles 

SmarterTrack 6.x Released

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SmarterTrack 6.x by SmarterTools has been released. Release notes are available here.

This update brings many new features including Call logs, VOIP integration, Time logging, Google Analytics integration, Failover support, Load balancing and much more.

A free 1 Agent version is available to download now.

SmarterTrack customers with active upgrade protection can upgrade to the latest version immediately. Just download the update.

Customers with expired upgrade protection can re-instate this with ServerTastic at a 10% discount.
Simply purchase the upgrade protection to cover your version from our website.

If your upgrade protection is due to expire within the next 60 days you can also renew your upgrade protection with ServerTastic.

Filed under  //  smartertools   smartertrack  
Posted by Andy Gambles