Bulk Purchase Options for SSL

Just in case you didn't know we have a couple of bulk purchase options available at ServerTastic.

RapidSSL 1 Year - Buy 10 or more for $10.00 each

QuickSSL Premium 1 Year - Buy 10 or more for $69 year

When you purchase you will receive an individual invite for each certificate you have purchased. These links are valid for 365 days from purchase. But the certificate is valid for 1 year from the date of issue (so you will not lose any days on your certificate).

You can supply the invite links to your customers. They contain no ServerTastic branding. We are working to bring some more bulk purchase offers and promotions.

Let us know if you have any questions.

Filed under  //  QuickSSL Premium   SSL   rapidssl  
Posted by Andy Gambles 

FaceBook SSL Requirements

From the 1st October 2011 FaceBook requires all Apps, elements and page tabs to use SSL so they can be accessed via https.

If your App or Page Tab does not use SSL then you are at risk of having it disabled. You can purchase a RapidSSL for as little as $10 a year from ServerTastic. This certificate is perfectly adequate for use within FaceBook. If you have users who access your app via mobile devices then it may be worth considering purchasing a QuickSSL Premium certificate. This certificate supports older mobile phones. However I would argue that the majority of users accessing FaceBook via a mobile will be using a modern handset and therefore this should not be a problem.

The certificate is installed on your website, not FaceBook. It should be on the domain where your App or Page Tab is hosted. You must then provide your Secure URL in the Development App settings to avoid it being disabled as per the screenshot below.

Facebook-ssl

Filed under  //  QuickSSL Premium   SSL   facebook   rapidssl  
Posted by Andy Gambles 

Check SSL Certificates for the Vulnerable MD5 Algorithm

From 30th June 2011 Firefox will stop accepting SSL certificates using the MD5 hash. Since January 2009 all SSL certificates purchased from ServerTastic have stopped using the MD5 algorithm. However certificates purchased before this time may still be using MD5.

To check if your SSL certificate is using the MD5 algorithm use the tool below provided by SSLShopper.

Check SSL Certificates for the Vulnerable MD5 Algorithm

If your certificate is affected and it was issued by either RapidSSL, Geotrust, VeriSign or Thawte then you can use the link below to re-issue the certificate free of charge.

Re-issue SSL Certificate

If you have any queries about the MD5 algorithm please see our Support Desk.

Filed under  //  Geotrust   SSL   VeriSign   md5   rapidssl   thawte   vulnerabilities  
Posted by Andy Gambles 

SSL Renewal Tips

Here are a few tips to ensure renewing your SSL certificate runs smoothly.

Generate a new CSR
When it comes time to renew generate a new CSR for your SSL certificate. Do not use an existing CSR you may have had from last year. This may not meet the new minimum key size requirements and may have expired.

Ensure you have access to your web server/control panel
When you renew your SSL certificate you still have to generate a new CSR and install a new certificate. The renewal process does not just add extra time to your existing certificate. 

Use the same Common Name
To avoid losing any remaining time on your existing SSL certificate the common name in your new CSR must exactly match the existing common name. If the common name is different it will be classed as a new order and not a renewal.

www.servertastic.com is not the same as servertastic.com

Renew more than 30 days before expiry
You can renew an SSL certificate up to 90 days before expiry. Any time you have remaining on your existing SSL certificate is added to your new certificate (up to a max of 90 days). Therefore DO NOT leave your renewal until the day before expiry. There may be a delay in issuance or a problem with your order. As a result your existing certificate may expire before your new one is issued. I recommend renewing at least 30 days before expiry. If you have an Extended Validation certificate then increase this to 60 days for additional safety.

Make sure your whois information is accurate
Accurate whois information allows for the approver email to be delivered quicker. It also allows for the domain ownership of Extended Validation certificates to be completed.

Generate your certificate with a minimum 2048 bit keysize
All SSL certificates now require a 2048bit keysize. Smaller than this and your order will not be processed. Check any legacy systems support key sizes this big.

Check your system supports intermediate certificates
All SSL certificates are now issued with an Intermediate CA. Check your web server or application can support an intermediate CA. Some legacy systems may need updating.

Use the SSL Installation Checker
Once installed use the SSL Installation Checker to verify your certificate is working correctly.

Renew with ServerTastic
You can renew your RapidSSL, Thawte, VeriSign or Geotrust certificate with ServerTastic even if you did not buy it from us originally. 

More Tips?
If you have any other renewal tips let us know!

Filed under  //  Geotrust   SSL   VeriSign   rapidssl   ssl-renewal   thawte  
Posted by Andy Gambles 

Fraudulent Comodo SSL Certificates Issued

This week Mozilla, Microsoft and Google all updated their browser blacklists to include a list of fraudulent SSL certificates issued for the following URLs:

mail.google.com
www.google.com
login.live.com
addons.mozilla.org
login.skype.com
login.yahoo.com

These SSL certificates were issued by a Registration Authority (RA) affiliated with (and trusted by) Comodo, which claims that access to the RA was compromised and a user account was breached. They claim that this RA account was fraudulently used to issue 9 SSL certificates for the URLs above. They also claim that the attack originated from Iran.

Although these fraudulent certificates were revoked, many end users were still exposed to risk. Why? Because the technology that make sure revoked certificates are not mistakenly validated are either turned-off or entirely missing in some users' browsers. Even if the technology (called OCSP, for "online certificate status protocol") was present and enabled, a simple timing-out of a browser revocation query can cause some browsers to accept certificates as if they had been checked - when they have not. As a final line of defense in such a scenario, the big browser providers released blacklist updates this week which specifically identify the fraudulent SSL certificates by their serial numbers.

Symantec advises the following:
1. Upgrade to the latest version of your browser of choice
2. Turn on OCSP checking in your browser settings
3. Choose EV SSL (the SSL that turns the browser address bar green

Upgrade your Browser and Enable OCSP
Symantec strongly recommends that users upgrade to the latest version of their browser and that they deliberately check whether OCSP checking is actually enabled in their browser settings.

For example: in Firefox users can find this setting under "Tools -> Options -> Advanced -> Encryption -> Validation". In Firefox, users also must check both "Use the OCSP to confirm the current validity of certificates" AND "When an OCSP server connection fails, treat the certificate as invalid".

If the latest version of your browser does not support OCSP, Symantec suggests you switch to a browser which does.

What is OCSP?
OCSP is one of two technologies currently used by browsers to double check that digital certificates have not been revoked when validating a certificate. Historically, browsers downloaded certificate revocation lists (CRLs) to check the validity of a certificate. Since these CRLs could get large and browsing performance could suffer the industry created OCSP, which performs a similar function to a CRL but is far more efficient. With OCSP, a simple query about the specific certificate is performed, rather than the download of a potentially large list.

Each Certificate Authority (CA), such as VeriSign or Comodo, is responsible for maintaining its own revocation list and for processing OCSP requests. The effectiveness of OCSP depends on a reliable and robust CA infrastructure because the number of OCSP queries continues to grow as Internet usage continues to grow. A weak or slow OCSP infrastructure can lead to OCSP queries "timing out" due to delays. Some browsers will mistakenly consider a "time out" to be as good as a passed revocation check. Symantec takes this requirement very seriously and has invested in an industrial-class, scalable infrastructure to ensure reliable OCSP checking. Recently VeriSign field 3 billion OCSP queries in a single day, representing an average of over 34,700 online validations per second.

Can you trust SSL?
The encryption protection offered by SSL is trusted and proven - as long as the private key and the root infrastructure have not been compromised.

However, SSL provided by an independent CA is also intended to authenticate that the requestor of the certificate actually has the right to hold that certificate. More specifically that this person either directly holds the right to the domain or is actually an authorized member of the organization named in that certificate. Clearly the SSL certificates blacklisted this week were not issued to individuals or organizations whose identity and rights to those domains had been authenticated properly - or at all.

The trustworthiness of an SSL certificate depends on the strength of the authentication that has been performed. There are a number of methods for authenticating SSL certificates and the reliability of these methods varies widely.

Symantec maintains high authentication standards for every SSL certificate issued under its flagship VeriSign brand. The requesting organization's identity must be verified before it can receive a VeriSign SSL certificate.

What is EV SSL?
The most trustworthy SSL certificate is Extended Validation SSL. Symantec recommends EV SSL to all customers because it is nearly impossible for an EV SSL to be issued to a fraudulent recipient, and it cannot be issued instantly without "hands-on" validation from the CA.

The CA/Browser Forum (a consortium of CAs and browser providers) created the EV SSL standard in 2007 as an alternative to weakening SSL authentication practices used by some CAs. Strong authentication is central to EV SSL - a requester must pass a stringent, standardized set of identity validation procedures in order to be issued an EV SSL certificate. These procedures include authentication of a web site's identity, authentication of the organization named by the site, and specifically authentication that the person requesting the certificate actually has management authority for that site.

VeriSign was the first CA to offer EV SSL and remains the market leading provider of EV SSL certificates according to Netcraft in their most recent March 2011 SSL report.

In Closing
The disclosures this week are a reminder of how important it is that CAs maintain strong authentication and security practices as well as the importance of a scalable, resilient and heavily adopted revocation checking system. Symantec leads the industry in all facets of the solution to today's events, including EV SSL market share leadership, the best SSL verification and authentication practices in the industry and an OCSP responder already proven capable of handling 3 billion queries per day.

Filed under  //  Geotrust   SSL   VeriSign   ca   comodo   fraud   rapidssl   security   thawte  
Posted by Andy Gambles 

Mozilla/Firefox to stop accepting MD5 hash algorithm from June 30, 2011

Mozilla will be disabling MD5 in their environment from June 30, 2011. This means that any SSL certificates containing an MD5 signature algorithm will not work in later FireFox browsers after that date.

RapidSSL does not use the MD5 in certificates since May 2009. However, it is possible that a small number of older certificates may contain an MD5 signature.

In the next few months RapidSSL will be communicating to any affected customers that they should reissue their certificate. You do not have to wait for this email you can re-issue yoru certificate now if it is affected.

Reissuing your certificate is a simple process and will ensure your certificate contains a with a SHA-1 signature algorithm.

For instructions on reissuing your certificate please see: How do I re-issue my SSL Certificate?

Filed under  //  SSL   advisory   firefox   md5   mozilla   rapidssl  
Posted by Andy Gambles 

SSL Installation Checker

The SSL Installation Checker is now available on the ServerTastic Support website.

You can use the installation checker to verify your SSL installation for RapidSSL, Geotrust, Thawte and VeriSign certificates. This is advisable everytime you install your SSL certificate to ensure maximum compatibility with browsers and devices.

The checker uses Java technology which must be installed on your system to function.

Filed under  //  Geotrust   VeriSign   installation   rapidssl   support   thawte  
Posted by Andy Gambles 

Important RapidSSL Updates

To fall in line with new CAB forum guidelines there are a few important updates to RapidSSL certificates (including wildcard).

Intermediate CA
The RapidSSL certificate will be issued using an intermediate CA from 9 December 2010. This intermediate certificate must be installed with your certificate to ensure the best browser compatibility.

The intermediate CA can be downloaded from here

Block CSR requests under 2048bits
For certificates that extend beyond 2 years you will not be able to use a CSR request using less than 2048bit. This is to ensure that all certificates are at least 2048bit by 2012.

Free lifetime re-issues
The good news is as reported earlier RapidSSL certificates now include free lifetime re-issues.

Filed under  //  SSL   ca   cab   csr   intermediate   rapidssl  
Posted by Andy Gambles 

RapidSSL now includes re-issuance at no extra cost

All RapidSSL certificates from ServerTastic now include unlimited self-service re-issues for the life of the certificate at no extra charge (from today 6 December 2010).

Previously customers had to pay extra for "re-issuance insurance" in case they needed to re-issue their certificate in the future. Without this insurance RapidSSL certificates could only be re-issued within the first 7 days. We have now included this benefit in the standard cost of our RapidSSL certificates which start from just $10 a year!

Quick Customer FAQ
Below are answers to some anticipated questions.

Can I re-issue a RapidSSL certificate without insurance purchased from ServerTastic before 6 December 2010?
Unfortunately the answer is no. Insurance is only included with RapidSSL certificates purchased from this date.

I just purchased a RapidSSL certificate with insurance and now it is free can I get a refund?
This is a tough question. I do not want you to feel ripped off. However I also did not want to deny this benefit to all our customers because of the effect it could have on recent purchases. I would hope you look at this similar to purchasing new technology or products in the shop. Sometimes as technology progresses it becomes cheaper and these cost savings are passed on to customers.

You do have the option to request a cancellation and refund under the 7 day money back guarantee. However this will mean you must re-generate your CSR and install your certificate again under a new order. If you want to do this then contact us. But I hope you understand that this product enhancement benefits all customers, including you when you renew.

How do I re-issue my RapidSSL certificate?
To re-issue a RapidSSL certificate simply click here.

If you have any additional questions please let me know in the comments.

Filed under  //  SSL   insurance   rapidssl   reissue  
Posted by Andy Gambles 

SSL certificates with unlimited server support

Last month we reported that Geotrust and RapidSSL certificates would soon support unlimited servers. Well this update is now live!

All Geotrust and RapidSSL certificates can now be installed on as many servers as required for no additional cost. If you have load balancers or multiple web facing servers then this is an fantastic cost saving benefit with RapidSSL available from just $10.00 a year.

Wildcard SSL certificates supporting unlimited sub-domains can now also be installed on unlimited servers.

This applies to existing certificates already issued and new certificates purchased. To install your certificate on multiple servers simply export it from the current server and install on all the other required servers (the requirements to do this will be dependant on your operating system). You can also download the certificate in PKCS7 and Plesk or Apache bundles from here.

The following certificates now include support for unlimited servers at no additional cost

Filed under  //  EV   Geotrust   QuickSSL Premium   SSL   True BusinessID   rapidssl  
Posted by Andy Gambles