ServerTastic Status Updates
With the popularity of ServerTastic growing and some of our customers using the service daily it is apparent we need a reliable way to communicate potential problems with our system/order process.
We do not like to hide away when we have an issue or pretend like nothing is wrong "must have been your connection" - how many times have you heard that one?
So we have started to use twitter as a method of communicating any problems which affect the order process or website systems. Specifically the hash tag #ststatus - so if you are a twitter user you can follow us @servertastic or simply monitor the #ststatus hashtag.
If you do not use twitter we have also set-up a Feedburner URL with these status updates included so you can subscribe with your favourite RSS reader. The Feedburner is not working as expected at the moment - sorry!
We know everyone hates it when things go wrong and how frustrating it can be. This is our way of letting you know that we are aware of issues and we are working on them.
Posted by Andy Gambles
