Resend missing approver email
When you purchase an SSL Certificate such as RapidSSL, QuickSSL Premium or SSL123 you have to complete an approver email process.
This means that during your order you choose from a pre-determined list of email addresses. An email is then sent to this email address with a link you must click to complete the order.
This process is an automated way of validating you have access to an email address associated with the domain and therefore have the authority to request a certificate.
The order will not be completed until this approver email process is completed. Recently we have had a number of customers raise tickets saying they have not received this email, that they forgot to set-up the mailbox this was sent to or they just want it resending.
If you do not complete the approver email it is automatically resent every 12 hours until you do. However you can also resend it yourself at anytime via the Self Service SSL Portal.
I posted more information about how to Manage Your SSL Certificate Orders last year.
If you have any questions about this process please let me know.
Posted by Andy Gambles
