Over the last few months there has been a steady increase in support requests about re-issuing RapidSSL certificates and insurance.

RapidSSL certificates without insurance can be re-issued an unlimited number of times for the first 7 days after the certificate has been issued. This is not the day it was purchased from ServerTastic but the issuance date stated within the certificate.

This 7 day period is provided in case you have problems with installation and need to re-issue the certificate.

After these 7 days have passed it is not possible to re-issue the certificate unless you have insurance. If it is day 8 and you need to re-issue the certificate then sorry but you can't!

It is therefore important that if you are having installation problems during the first week that you seek assistance. If it is coming to the end of the first 7 days and you have not yet got the installation completed contact us and we can cancel the order and you can then start again. We are only able to cancel orders without charge within the first 7 days.

If you purchased your certificate without insurance it is possible to purchase re-issuance insurance directly from RapidSSL at a later date but this will cost more than purchasing a new RapidSSL from ServerTastic.

If you purchase your certificate with insurance then you can re-issue the certificate as many times as you want for the life of the certificate. You do not have to worry about server crashes, corruption or having to move server.

So it is important to note the following points when purchasing your certificate without insurance: