Customers purchasing their RapidSSL, Geotrust, thawte or Verisign SSL certificate from ServerTastic are now able to manage their SSL certificate orders and perform the following actions:
- Resend approver emails
- Resend fulfilment emails
- Re-issue certificates (where purchase allows)
- Revoke certificates
- Check status and view comments for org validated and EV certificate orders in process
How cool is that! You no longer need to raise a support ticket to perform any of these actions - you can do them yourself.
"I have heard enough how do I do this?" I hear you all cry. Simply visit the relevant URL below (you can bookmark it) and complete the form. You will require to know the SSL domain, the admin email contact (which you will also require access to) and the captcha.
You will then be shown your order for verification. Click "Select" next to the correct order and then submit to confirm your email address. An email will be sent to the admin contact email address which will contain a unique URL allowing instant access to your order. It sounds a lot more complicated than it actually is. I simply suggest you give it a try!
End User Order Management
RapidSSL and Geotrust branded order management:
Click Here
SSL Certificate Resellers
You can also provide these links to your customer. They are not branded by ServerTastic in anyway so the customer will never know (if that is what you want).