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Geotrust

 

Important SSL Changes


There have been some significant changes to the SSL certificates supplied via ServerTastic. The most important point to make is that these changes do not affect any certificates already issued and installed.

SSL invite URLs
All invite URLs issued from today now have a validity of 365 days from purchase. This means you must use the invite URL to generate your SSL certificate within 365 days of placing your order. This also applies to bulk purchases. Failure to use the invite URL within 365 days will result in the invite expiring and becoming invalid. No refunds or replacements will be issued for expired invite URLs.

Geotrust certificates now use intermediate
Geotrust certificates such as the QuickSSL Premium used to be issued from a root CA certificate. This meant that when installing your certificate there was no additional "CA Bundle" to install. However Geotrust certificates issued from today will require an intermediate certificate. This intermediate certificate will be supplied with your certificate during purchase.

The installation process may have changed slightly depending on the certificate and server OS. Please make sure you read the fulfilment email completely before commencing installation.

2048Bit minimum key size
From 2013 all SSL certificates must have a minimum 2048bit key size. Therefore if you order a certificate that extends beyond this then the CSR must be generated with a key size of at least 2048bit. You can order certificates using a smaller key size that expire before this date however you will receive a warning during the order process.

Root migration
Many SSL certificates are being migrated to alternative root certificates with a minimum 2048bit key size. This does not affect any existing SSL certificates. However re-issues and new certificates will be issued from the new root. There is no action required by customers during the root migration.

PKCS7 downloads
Certificates can now be downloaded as PKCS7 (which will include the intermediate CA) from the SSL control panel

Plesk/Apache bundle downloads
Certificates can now be downloaded as Plesk/Apache bundles from the SSL control panel

RapidSSL Certificates
RapidSSL and RapidSSL wildcard certificates will continue to be issued from a root certificate until 23 September 2010. 

Questions
If you have any questions/concerns about these changes please let us know in the comments or contact us

Filed under  //   Geotrust   QuickSSL Premium   rapidssl   SSL   thawte  
Posted by Andy Gambles 

Comments [0]

New SSL Wizard Launched


The new SSL Wizard has just been enabled on ServerTastic. The wizard is designed to help you with a number of SSL related tasks including, renewing your SSL, requesting a re-issue, resending your approver email and of course helping you find the best SSL for your requirements.

Please give it a try and let us know your comments. (You can also provide feedback via FaceBook, Twitter and LinkedIn).

Filed under  //   Geotrust   rapidssl   ServerTastic   SSL   thawte   VeriSign  
Posted by Andy Gambles 

Comments [0]

True BusinessID with EV from just $149.00 a year


PRICE DROP - Now from Just $149.00 a year!



True BusinessId with EV


Boost online transactions with the green address bar

Maximize security and online sales potential using GeoTrust True BusinessID with EV enabling up to 256-bit encryption on web browsers and mobile phones. With Extended Validation, visitors using high-security browsers see the address bar turn green when they visit your site. Extended Validation SSL Certificates provide a convenient and visible sign that you have a highly authenticated, trustworthy site and that your customers’ information is secure.

Buy now from $149.00 a year

Increase customer confidence and transactions

Before consumers enter credit card or sensitive personal information online they want to confirm that they are on the intended site and that their information is protected. In addition to the green bar, high security browsers display the authenticated organization name on the Extended Validation SSL certificate and the CA that issued it. These features are immediately visible and give customers the confidence to complete their transactions.

True BusinessID with EV

True BusinessID with EV Features and Benefits

  • Extended Validation with green address bar technology
  • Full organization validation
  • Up to 256-bit SSL encryption
  • Dynamic Geotrust True Site Seal with company name and dynamic time stamp
  • Recognised by over 99% of all browsers and mobile devices
  • $150,000 warranty
  • Multi year discounts
  • Free self-service reissues
  • Free technical support direct from Geotrust
  • 7 Day refund policy

Buy now from $149.00 a year

Secure online transactions with up to 256-bit encryption

GeoTrust helps you protect sensitive information during transmission when your customers, business partners, and employees connect with you online. True BusinessID with EV certificates enable 40-bit to 256-bit encryption, depending on the client browser capability and the cipher suite installed on your web server.

Let customers know you take security seriously

Every True BusinessID with EV certificate includes a dynamic GeoTrust True Site Seal with your company name and a date/time stamp. When users of older browsers and mobile browsers who cannot see the green address bar, the dynamic True Site Seal helps visitors identify your site as genuine, authentic, and validated by an independent third party.

Buy now from $149.00 a year

Filed under  //   EV   Geotrust   Promotions   SSL   True BusinessID  
Posted by Andy Gambles 

Comments [0]

RapidSSL and Geotrust now secure WWW and non-WWW domain


OK So I said this before back in March and then the feature got withdrawn suddenly due to some technical problems! Well it is back now and has been active for the last few days.

The latest update to the SSL order system means that RapidSSL and Geotrust certificates now automatically secure the WWW and non-WWW domain in a single certificate.

For instance if you order a RapidSSL certificate for www.servertastic.com it will also secure servertastic.com for no extra charge and within the same certificate. You do not need to do anything extra in the order process this is automatic.
 
The following certificates now have this feature at no extra cost

All these are available for amazing discounts on ServerTastic.

If you are not already signed up to our newsletter visit the blog and do so now.

 

Filed under  //   EV   Geotrust   QuickSSL Premium   rapidssl   SSL   True BusinessID  
Posted by Andy Gambles 

Comments [2]

Resend missing approver email


When you purchase an SSL Certificate such as RapidSSL, QuickSSL Premium or SSL123 you have to complete an approver email process. 

This means that during your order you choose from a pre-determined list of email addresses. An email is then sent to this email address with a link you must click to complete the order.

This process is an automated way of validating you have access to an email address associated with the domain and therefore have the authority to request a certificate.

The order will not be completed until this approver email process is completed. Recently we have had a number of customers raise tickets saying they have not received this email, that they forgot to set-up the mailbox this was sent to or they just want it resending.

If you do not complete the approver email it is automatically resent every 12 hours until you do. However you can also resend it yourself at anytime via the Self Service SSL Portal.

I posted more information about how to Manage Your SSL Certificate Orders last year.

If you have any questions about this process please let me know.

Filed under  //   Geotrust   QuickSSL Premium   rapidssl   SSL   SSL123  
Posted by Andy Gambles 

Comments [0]

CA Root Upgrade for SSL Certificates


During the second half of 2010 VeriSign, Thawte, Geotrust and RapidSSL certificates will transition to use a 2048-bit root.

This will have no impact on existing certificates. These will continue to work as expected. However once the root has been updated (we will provide details when this happens) you must ensure you install any intermediary certificates as instructed in your fulfilment emails.

An important change to note is that once the new roots are in place RapidSSL will be issued with an intermediary certificate. This has become common practice within the industry.

Prior to the change you may want to ensure that your applications support the use of 2048-bit certificates.

For more information and FAQ's please see the links below

Filed under  //   Geotrust   rapidssl   SSL   VeriSign  
Posted by Andy Gambles 

Comments [0]

RapidSSL and Geotrust now secure WWW and non-WWW domain


The latest update to the SSL order system means that RapidSSL and Geotrust certificates now automatically secure the WWW and non-WWW domain in a single certificate.

For instance if you order a RapidSSL certificate for servertastic.com it will also secure www.servertastic.com for no extra charge and within the same certificate. You do not need to do anything extra in the order process this is automatic.
The following certificates now have this feature at no extra cost

All these are available for amazing discounts on ServerTastic.

If you are not already signed up to our newsletter visit the blog and do so now. More exciting features and promotions will be announced soon.

Filed under  //   EV   Geotrust   QuickSSL Premium   rapidssl   SSL   True BusinessID  
Posted by Andy Gambles 

Comments [4]

SSL Certificate Flagged For Quality Review


The RapidSSL and QuickSSL Premium SSL certificates sold by ServerTastic are usually issued in less than 10 minutes from your order. They simply require you to click a link in an email to complete domain validation.

However we are receiving an increase in the number of tickets asking about delays in the certificate being issued and "quality reviews". It is possible that your SSL order may be flagged for a quality review by RapidSSL/Geotrust. This means that the order must be completed by a member of the RapidSSL/Geotrust staff.

You will know if your certificate has been flagged for review because on the confirmation page after you click the email authorisation link you will see the following wording

Your order is pending a final quality review prior to issuance. This review is normally completed within one business day. For more information on why your order was selected for final quality review visit our FAQs at [link]

There are many reasons your order may be flagged for review. These include:

  • Domain whois details appear invalid
  • Website does not load or resolve
  • The domain contains a flagged phrase. For example BANK is a defined term therefore a certificate for riverbanktours.com may be flagged for quality review
  • Your order was randomly selected for review (unlucky!)

Here are some of the things you can do (before requesting your certificate) to try and reduce the likely hood of your order being flagged for a quality review:

  • Remove any whois privacy settings on your domain
  • Make sure the domain whois contains valid details
  • Make sure the domain resolves to a live website

If your certificate does get flagged for a quality review there is very little ServerTastic can do to speed up the review process. They are all checked on a first come first served basis during working hours Monday to Friday. The review is performed by RapidSSL/Geotrust NOT ServerTastic. You can try and speed up the review by contacting Geotrust on the LiveChat link from their support page. In most cases they can do the required steps with you while on line.

It is also likely that the certificate would have been flagged if you had ordered through any other reseller or direct.

You can always contact ServerTastic if you have a problem with your order but please be aware there is little we can do if the order is under quality review.

Remember you can also check the status of your order at any time via the Self Service System.

Filed under  //   Geotrust   QuickSSL Premium   rapidssl   SSL  
Posted by Andy Gambles 

Comments [0]

True BusinessID with EV $174 Year - Offer Ends Soon


The True BusinessID with EV promotion is due to end on 31st January 2010.

This is an ideal opportunity to purchase an Extended Validation certificate with green address bar technology for an extremely low price.

For more details see our earlier post True BusinessID with EV - $174 year.

NOTE: You must have requested your certificate by 31st January 2010 to qualify for the promotional pricing.

Filed under  //   EV   Geotrust   Promotions   SSL   True BusinessID  
Posted by Andy Gambles 

Comments [0]

True BusinessID with EV Promotion extended to 31 January 2010 - $174.00 Year


The True BusinessID with EV $174.00 Year promotion has been extended to 31st January 2010.

This is an ideal opportunity to try out an EV certificate on your website for a fraction of the normal price. For more information check out my original blog post about the promotion.

Filed under  //   EV   Geotrust   Promotions   SSL   True BusinessID  
Posted by Andy Gambles 

Comments [0]