CA Root Upgrade for SSL Certificates
During the second half of 2010 VeriSign, Thawte, Geotrust and RapidSSL certificates will transition to use a 2048-bit root.
During the second half of 2010 VeriSign, Thawte, Geotrust and RapidSSL certificates will transition to use a 2048-bit root.

PLEASE NOTE: Due to an implementation problem this feature has been temporarily disabled. We will update with more details as soon as we can.
The latest update to the SSL order system means that RapidSSL and Geotrust certificates now automatically secure the WWW and non-WWW domain in a single certificate.
All these are available for amazing discounts on ServerTastic.
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I have read a few queries recently from customers asking about reconciling invoices against purchased products. Particularly SSL certificates where the invoice description does not include the SSL domain.
Last year I posted how to add your own reference to invoices. I thought this would be a good opportunity to highlight this post.
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During 3 March from 20:00 EDT (4 March 01:00 GMT) there will be some upgrade work performed on the SSL order system. This work is being performed by our supplier and will affect VeriSign, Geotrust, RapidSSL and thawte orders.
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We have completed a migration of the ServerTastic system. As a result the web site access speeds have been vastly improved. Although customers accessing the site via the old system may experience some slow speeds as the database is accessed remotely. Once your DNS has updated the speed will improve (should be no more than a couple of days).
Orders which are completed via the automated system should also occur much quicker. This includes orders for SSL Certificates, SmarterTools and DotNetPanel.
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We currently have a stock of Hosting Controller licences just waiting to be purchased. Prices have been marked down by a further 10% (on top of the existing 10% discount!)
All licences are new and come with the same level of support as purchasing directly from Hosting Controller. They also include the SmarterBundle software at no extra cost (*minimum spend $199.00).
This promotion is a limited stock offer so buy now to avoid missing out!
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VeriSign have launched the VeriSign Trust Seal. This is designed for websites that do not collect customer or payment information online and therefore do not need a VeriSign SSL certificate but want to establish trust.
At the moment the trust seal is not available to VeriSign resellers (such as ServerTastic). It is anticipated that this will become available during May 2010. We will then investigate pricing for our customers.
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The RapidSSL and QuickSSL Premium SSL certificates sold by ServerTastic are usually issued in less than 10 minutes from your order. They simply require you to click a link in an email to complete domain validation.
However we are receiving an increase in the number of tickets asking about delays in the certificate being issued and "quality reviews". It is possible that your SSL order may be flagged for a quality review by RapidSSL/Geotrust. This means that the order must be completed by a member of the RapidSSL/Geotrust staff.
You will know if your certificate has been flagged for review because on the confirmation page after you click the email authorisation link you will see the following wording
Your order is pending a final quality review prior to issuance. This review is normally completed within one business day. For more information on why your order was selected for final quality review visit our FAQs at [link]
There are many reasons your order may be flagged for review. These include:
Here are some of the things you can do (before requesting your certificate) to try and reduce the likely hood of your order being flagged for a quality review:
If your certificate does get flagged for a quality review there is very little ServerTastic can do to speed up the review process. They are all checked on a first come first served basis during working hours Monday to Friday. The review is performed by RapidSSL/Geotrust NOT ServerTastic. You can try and speed up the review by contacting Geotrust on the LiveChat link from their support page. In most cases they can do the required steps with you while on line.
It is also likely that the certificate would have been flagged if you had ordered through any other reseller or direct.
You can always contact ServerTastic if you have a problem with your order but please be aware there is little we can do if the order is under quality review.
Remember you can also check the status of your order at any time via the Self Service System.
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This is an advanced notice of maintenance to the ServerTastic system.
Week commencing Monday 22nd February 2010 we will be making some infrastructure changes. This will involve relocation of system databases and the main website.
This may mean a slow down in website performance at some times and the site may be unavailable for short periods of time.
This work is required to ensure the ongoing stability of ServerTastic as we continue to grow.
Status updates will be posted to Twitter with the hashtag #ststatus
Thank you for your continued support.
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Over the years we have sold many products on ServerTastic. One of the companies we have worked with from the start has been SmarterTools. They produce an awseome range of products including SmarterMail (a highly efficient mail server with ActiveSync support), SmarterStats (a mega powerful web site statistics package with SEO reporting) and SmarterTrack (a customer service portal as used on ServerTastic).
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